NvConnect
Liz For Mitel overview
Improve the calling experience for your customers while lowering contact center costs.
Who benefits from Liz For Mitel?
Business Teams: Telephony for CRM
Whether your sales team is already working with a CRM or not, you have surely experienced large productivity loss with mandatory sales actions report. You might also have noticed your sales need tools to access faster to their contacts and opportunities information while calls are incoming. All these productivity tools and way more are part of the Liz for Mitel product, so request a free demo and don't miss any customer information anymore!
Support Teams: Telephony for Issue Tracker
When your customers are calling your support, they are usually faceing difficult issues. Dealing with them requires both technical and psychological care. Small things like talking to the last support person in charge of the file or an immediate case recognition by your support team make all the difference! Also, protect yourselve better from unbilled phone calls, with Liz for Mitel automated logs.
Other Teams: Telephony for HRM or Project Management
Liz for Mitel is also perfect for other parts of your company. It matches key HRM or Project Management Teams requirements, and all the necessary features are included in the core package. Actually, any part of your company that requires a professional calling interface with the outside world will find great benefits in this product.
Watch the video:
Demonstration Liz 0.9.1 from Jeroen Naeff on Vimeo.

