Communication Applications powered by NvConnect

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Why NvConnect?

Companies can realize the benefits of NVConnect immediately through packaged applications that offer fast implementation and high ROI. Some applications reduce communications costs and increase productivity for office-based or mobile users. Others reduce downtime by improving team responsiveness during critical events.

1 - CIOs: Application Server supporting RCA

NvConnect Technology meets verticals innovative needs in Hospitality, Security and Healthcare environments to face new challenges, make your business faster and help you to differentiate from competition. 

2 - Integrators: Suite of VoIP to IT connection software

You think that adding click-to-call or a screen pop-up to a CRM shouldn't take more than 3 days of integration. NVconnect call control module was made just for that. With industry standard web services interface, integrators do not have to be IP telephony expert anymore to implement simple CTI features.

3 - Developpers: Rapid Development Framework 

Benefit from the built-in custom development capabilities that give you a full control of new IT applications integration to VoIP with a short time-to-market and a guaranteed compliance with your evolving systems (SOA).

Benefits

• Improve business agility
• Reduce costs
  
• Improve productivity
• Improve customer service

What is NvConnect technology?

The Power to Satisfy

We believe that technology should simplify life, not make it more complicated. NvConnect is a server-side API technology enabling a cost-optimized integration between any software application and the Mitel IP Telephony through a WebServices interface. Your company can now capitalize on investments that have been made.

This integration operates at the business layer, meaning NvConnect cares about low-level data manipulation and reliability for the five different types of need represented below:

• Provision new users and access configuration data on the IPBX,
• Accelerates responsiveness to critical events, reducing business downtime
• Inventory the licenses and devices for install bases,
• Perform maintenance routines (logs, backups...),
• Allow click-to-dial features for external applications
• Control and manage the user telephony services in mobility (login, device, ...)

NvConnect is also a Java Applications Container, and thus can litterally host many custom Java server applications which make a direct use of the API.